You may encounter an error with your delivery address already registered.
The website then tells you: "your address is incomplete, please update it." when validating your order in the basket.
This error comes from a new restriction imposed by Bpost and Colissimo limiting the number of characters for a home delivery address to 40 characters and 8 characters for the additional address.
Please modify your address accordingly, using abbreviations if necessary.
If you still have a problem, do not hesitate to contact our support, who will take care of the modifications for you to solve this problem.
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