Once your order has been placed, we are generally unable to modify it. If you paid using an instant payment method (such as PayPal, Visa, or similar services), the fulfillment process may already be underway. For this reason, it is important to contact us as quickly as possible.
For urgent requests, we strongly recommend calling us at +32 2 374 24 73 or contacting us via Facebook Messenger. Email requests may reduce the chances of us being able to intervene before your order is shipped.
If it is no longer possible to modify your order before shipment, you may still return the items once received. Please refer to our Return Policy for detailed instructions on how to proceed.
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