We send you an email when your order is sent, you can track the parcel by clicking on the tracking link, this link is also present in your account.
You will also receive emails from the carrier who took charge of your order, but also SMS, these services vary depending on the carrier selected.
If you notice a problem with the delivery tracking, log into your account, select the order concerned in your account and contact us using the form at the end of the page. After investigation with the carrier we will get back to you with the solution.
You can also contact us through this form.
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